Frequently asked questions

Fiat currency is a currency whose value is provided by the issuing government, such as the US dollar, the euro and the British pound.

Cryptocurrency is simply program code. It is not backed by a centralised government, it is instead stored using distributed ledger technology (DLT). The most widespread form of DLT is blockchain which keeps a complete record of ownership of the digital assets and also guarantees that the data cannot be modified.

Yes, at Sentvia it is simple to convert fiat into crypto. We support various currencies [EUR, AED, AUD, USD and more].

Yes, at Sentvia it is also very simple to off-ramp crypto back into fiat with just a few clicks. We support various currencies [EUR, AED, AUD].

All the major stable coins and cryptocurrencies are supported, such as Tether (USDT), USD Coin (USDC), Bitcoin (BTC), Ethereum (ETH), Tron (TRX) and Solana (SOL) and more.

We would recommend you use stablecoins where possible, such as Tether (USDC) or USD Coin (USDC) to help reduce exposure to market volatility. USDT is the most widely used stablecoin and has the highest average 24-hour volumes. If your clients do prefer to use non-stable cryptocurrencies, such as BTC, you can of course still accept these payments.

Yes, It is very easy within the platform to swap your cryptocurrencies all within the platform.We support USDT, USDC, BTC, ETH, XRP, LTC, DOGE, TON, MATIC, TRX, CELO, GUSD.

From your merchant platform there are various options on how to quickly and easily create an invoice that can be sent to the client, using various cryptocurrencies.

In normal market conditions transactions are reflected on the blockchain within a few minutes, however in periods of high volatility transactions can take up to an hour.

Sentvia's mission statement is to be the most cost-efficient and easiest crypto payments services provider, for full details of your fees please view your services agreement. If you believe you are able to find a better service, at a better rate, elsewhere we would love to hear about it.

Sentvia offers near global coverage, with all the major countries included. To check if your country is on the restricted countries list contact us at onboarding@sentvia.com